Introduction

These Terms & Conditions apply to all 1-2-1 sober coaching services provided by The Sobriety Society (“we”, “us”, or “our”), owned and operated by Sarah Bennett. By booking a coaching session or programme with us, you agree to these Terms & Conditions.
 

Service Overview

The Sobriety Society provides personalised 1-2-1 sober coaching services designed to support individuals in changing their relationship with alcohol. Coaching is not therapy, counselling, or medical advice.
 

Eligibility

Coaching services are available to clients aged 18 and over. Coaching is suitable for individuals looking for support in stopping drinking, but it is not a substitute for professional medical or addiction treatment. Coaching is not suitable for those with a physical dependence on alcohol or other substances that requires medical treatment or detox support.
 

Booking & Payment

• Coaching sessions or programmes must be booked in advance.

• Payment is required in full at the time of booking unless otherwise agreed.
   

Cancellations & Refund Policy

We understand that life happens. Our refund policy is as follows:
 

Cancellations:

• More than 24 hours’ notice: You may reschedule your session free of charge.

• No-shows or same-day cancellations: No refund will be provided.
   

Coaching Programmes (Multi-Session Packages):

• If you wish to cancel your coaching programme before it begins, you will receive a full refund.

• Once the programme has started, unused sessions may be refunded at our discretion, minus any completed sessions and an admin fee.
   

Rescheduling

You may reschedule your session up to 24 hours in advance
 

Confidentiality

All coaching sessions are confidential. We will not share your personal information without your consent, except where required by law or where there is risk of harm to yourself or others.

Code of Conduct

Clients are expected to participate in coaching sessions with respect and a commitment to the process. The Sobriety Society reserves the right to end the coaching relationship if a client displays inappropriate or disruptive behaviour.

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Disclaimer

Sober coaching is a supportive service intended to empower you to make positive changes. It does not constitute medical advice, mental health treatment, or addiction counselling. If you have concerns about your physical or mental health, you should consult a healthcare professional.
 

Limitation of Liability

While we aim to provide a high-quality and supportive service, we cannot guarantee specific outcomes. We are not responsible for any personal choices, actions, or decisions made by the client.
 

Contact

If you have any questions about these Terms & Conditions, please contact us.