Privacy Policy
1. Introduction
This Privacy Policy explains how The Sobriety Society, a life coaching business, collects, uses, and protects the personal information of its clients. We are committed to maintaining the confidentiality and security of your data, and this policy outlines our practices in accordance with data protection laws.
2. Information We Collect
-
Personal Information:
We collect personal information you provide directly to us, such as your name, contact details (email, phone number, address), and any information shared during coaching sessions or through forms.
-
Session Information:
We may keep records of coaching sessions, including dates, times, and notes about discussions and progress.
-
Payment Information:
We may collect payment information necessary to process your transactions, such as credit card details or bank account information.
3. How We Use Your Information
-
Coaching Services:
We use your personal information to provide you with coaching services, including scheduling sessions, communicating with you, and providing feedback and guidance.
-
Payment Processing:
We use your payment information to process payments for coaching services.
-
Internal Administration:
We may use your information for internal administrative purposes, such as record-keeping and managing our business operations.
-
Marketing (Optional):
If you consent, we may use your information to send you newsletters, promotional materials, or information about our services.
4. Data Security
-
We implement appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
-
We limit access to your personal information to those employees or contractors who need it to perform their duties.
-
We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
5. Data Sharing
-
We do not sell or share your personal information with third parties for marketing purposes.
-
We may share your information with third-party service providers (e.g., payment processors) only to the extent necessary to provide our services.
-
We may disclose your information if required by law or legal process.
6. Your Rights
-
You have the right to access, rectify, or erase your personal information.
-
You have the right to object to the processing of your personal information.
-
You have the right to withdraw your consent at any time.
-
You have the right to lodge a complaint with a supervisory authority if you believe we have violated your rights.
7. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us.
8. Changes to this Policy
We may update this Privacy Policy from time to time.